📍 Ortigas, Pasig City | Onsite
The Product & Web Merchandiser, working as part of our Kitchenware.com.au team, is responsible for the day to day management of product, content and merchandising on Kitchenware.com.au. This role involves maintaining and executing the product workflows, ensuring seamless new product introductions and updates on the eCommerce website, as well as being the owner of several product categories, and executing site merchandising, optimising product listings and on-site content.
Key Responsibilities
- Interact with the Digital, Merchandising, Buying, Planning, and Marketing functions to be responsible for the gathering, uploading and validation of new or updated product data and imagery, ensuring it is uploaded and published on our website in a timely, accurate and efficient manner.
- Manage product categories by merchandising and optimising product listings and on-site content. Collaborate with the Product Data team to audit and maintain the product workflow, ensuring seamless new product introductions and updates on the eCommerce website.
- Creation and auditing of category pages, optimising on-site content and ensuring brand guidelines are adhered to and SEO best practices are met
- Monitor and update the website, identify any issues and work with relevant stakeholders to resolve
- Optimise website experience through category and product recommendations, search improvements, reviewing category hierarchy and navigation
- Collaborate with the Marketing and Content teams to implement merchandising and optimisations for EDMs, promotional campaigns and product launches
We would love to hear from you if you have:
- Bachelor’s degree in Business, Marketing, eCommerce, Digital Merchandising, Computer Science, or a related field
- Experience in eCommerce merchandising, category management, or online retail is preferred
- Strong understanding of product categorization, site navigation, and search optimization
- Basic knowledge of HTML and SEO best practices for optimizing product and category pages
- Analytical mindset with experience using reporting tools to track performance and suggest improvements
- Experience working with eCommerce platforms, CMS, PIM, or product management systems
- Tech-savvy with the ability to work with different digital tools and systems
- Strong attention to detail and ability to audit and maintain product accuracy
- Ability to multitask, prioritize, and meet tight deadlines in a fast-paced environment
- Excellent communication and collaboration skills to work with cross-functional teams
- Ability to work independently while also thriving in a team environment
- Familiarity with Australian English is an advantage
- Work onsite in Ortigas, Pasig City
🏅 Why Join Us?
- Support a leading Australian retail team while working from our Philippines office, contributing to an established and growing eCommerce brand.
- Be part of a fast-paced and dynamic environment, working across product management, e-commerce merchandising, and digital retail operations.
- Gain hands-on experience in category management, product workflows, and website merchandising, ensuring seamless product introductions and updates.
- Work collaboratively with cross-functional teams, including Buying, Digital, Marketing, and Planning, to optimize product listings and site performance.
- Opportunities for career growth and professional development in the evolving world of eCommerce and online retail.
- If you’re detail-oriented, tech-savvy, and passionate about retail merchandising and digital content, this is the role for you!
💼 About Us:
Suitestudio Operations, Inc. is a dynamic and innovative Philippine-based company that takes immense pride in being the trusted partner of Kitchen Warehouse Australia. We provide end-to-end professional support services, including eCommerce operations, marketing, product management, customer service, and financial processes, helping to drive success in the Australian retail industry.
✉️ How to Apply:
Interested candidates are encouraged to apply with their CV and a brief cover letter, detailing their experience and why they’re the best fit for the role.
📌 Job Type: Full-Time
📌 Shift: Day Job
