Job Summary:
The Netsuite Analyst and Business Process Administrator will manage and optimize the company’s Netsuite ERP system, ensuring efficient workflows and system performance. This role involves troubleshooting, developing custom solutions, and collaborating with teams to drive process improvements. You will enhance system functionality, support business operations, and ensure data accuracy across all departments.
Duties and responsibilities
Analysis
- Partner with the business and build relationships within the tech team – & business team members. Communicate clearly and Coordinate closely with each team member
- Support the business in building requirements and user stories.
- Identifying opportunities to improve and streamline current processes with NetSuite.
- Clearly articulate problems, solutions, and processes.
- Take business requirements and user stories, form technical requirements, and produce the desired outcome.
- Build process maps and documentation to explain to other team members.
- Design and deliver training sessions with team members.
Administration and QA
- Manage users, roles, permissions, and authentication.
- Design and set up reports for each function within the business.
- Create saved searches & reports and assist other staff in their setup & use.
- Manage templates, forms, custom records & custom fields.
- Plan, implement and review customizations of NetSuite including custom records, forms, fields, saved searches and reports
- Quality Assurance & test pre-Go-Life into production
Support
- Monitor and maintain day to day operation of the NetSuite platform for internal stakeholders.
- Systematically break down issues to identify root causes and resolve them.
- Troubleshoot issues. Create & document troubleshooting workflows.
- Support existing NetSuite scripts.
- Support internal users on NetSuite issues
Other
- Follow agile methodologies (e.g. SCRUM) and help to improve DEV process & outcome.
- Maintain up-to-date knowledge of NetSuite functionality, customizations, and integrations
- Report to GM of Technology and work closely with Tech Team and business stakeholders based in Perth & Melbourne, Australia
Qualifications:
- Bachelor’s Degree in Business Administration, Information Systems, Accounting, or related field.
- 3+ years of experience in Netsuite administration or business process management.Strong understanding of ERP systems, particularly Netsuite, including modules like Financials, Procurement, and Inventory.
- Experience in workflow automation and customization within Netsuite (SuiteFlow, SuiteScript).
- Proficiency in data analysis and reporting using saved searches, reports, and dashboards within Netsuite.
- Problem-solving and troubleshooting skills to diagnose system issues and optimize processes.
- Project management experience, with the ability to manage multiple projects and deadlines.Strong communication skills to collaborate with stakeholders across departments.
- Experience in business process improvement methodologies (Lean, Six Sigma) is a plus.
- Ability to work both independently and within a team environment.
- Can work on site Pasig City office
🏅Why work with us?
We offer a competitive salary, flexibility in your work schedule, and the opportunity to work with an experienced team committed to innovation and excellence. You’ll have the chance to lead initiatives that make a tangible impact on our operations.
Suitestudio is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
✉️ How to Apply:
Interested candidates are encouraged to apply with their CV and a brief cover letter, detailing their experience and why they’re the best fit for the role.
Job Type: Full Time
Shift: Day job
Working on only one account/customer
